Elements and Performance Criteria
- Maintain performance of existing digital technologies
- Monitor and evaluate system effectiveness to ensure it meets organisational and system requirements
- Use operating system, available software, web-based tools, and relevant applications to identify performance problems
- Maintain digital technologies according to organisational requirements by troubleshooting solutions to diagnose issues
- Maintain security and functionality of data and digital technologies
- Carry out system backup procedure at regular intervals according to organisational and system requirements
- Install and operate software and other digital applications in accordance with developers’ and organisational requirements
- Identify sources of risk to digital security in line with organisational policies and requirements
- Maintain and update digital security access procedures in line with organisational requirements
- Ensure that licences for use of software are used, checked and recorded in accordance with organisational requirements
- Identify future technology requirements and opportunities
- Identify available and upcoming digital technology solutions by accessing relevant sources of information
- Assess existing digital technologies against newly available and upcoming digital technology solutions to determine future needs, opportunities, and priorities
- Identify and select new digital technologies to achieve and maintain continuous organisational development in line with organisational strategies
- Develop and implement improved digital technology systems based on feedback from clients and colleagues, in line with organisational policies and requirements
- Obtain management and budget approval for new selected technologies